Customer Service Advisor / Sales Development

An exciting opportunity has arisen to join our office supplies company

Requirements:
Ability to handle telephone queries in a professional manner
Must have excellent communication and organisational skills
Previous customer service, sales operations/administration or support experience.
Computer proficiency is essential.
Ability to work in a fast paced changing environment.
Ability to work as part of a  team.
A positive attitude and friendly demeanor.
A talented communicator
Results-driven individual with proven customer relations skills
Strong Interpersonal skills and influencing skills
Ability to work to deadlines

Job Description
The position involves processing customer orders received by telephone, fax, internet and email.
Development good business relationships with all accounts
Identifying sales opportunities with existing and new accounts
Reporting on sales activities and providing relevant management information
Responsible for resolving queries
Keeping up to date the customer base contact details and business information
Actively support other team members
Providing a wide range of assistance for our sales team
Performing administrative duties when necessary


The hours of work will be 8-30 to 17-30 Monday to Friday
Salary £11k-£16k (Depending on experience)
(Applicants must be eligible to work within the UK)

STRICTLY NO RECRUITMENT AGENCIES OR RECRUITMENT RELATED CALLS

Applicants can  email  C.V. .

Positive about Disabled People
The Employment Service first awarded Claire Clifford Office Products the Disability Symbol in 1998, and following yearly reviews, have re-accredited us every year since.
We proudly display the symbol on all our recruitment literature. As a registered symbol user, we have made five commitments relating to:
    * recruitment
    * retaining employees who become disabled
    * consulting with disabled employees
    * developing greater awareness of disability, and
    * reviewing progress on a regular basis.

In practical terms, this means that we'll:
   * guarantee an interview to people with disabilities who meet the minimum criteria for a job vacancy
    * consult disabled employees about how they can develop and use their abilities at work
    * make every effort if employees become disabled, to keep them in employment
    * develop key employees' awareness of disability and employment
    * each year, review achievements in meeting these commitments and let all employees know about progress and future plans.

Disabled candidates who meet the essential criteria will be guaranteed an interview.
Interviews will be held in Glasgow.

Field Sales Account Executive

We are currently seeking an enthusiastic and confident Sales Executive to provide a high level of sales and customer service to new accounts.

We are a Business to Business office products company supplying stationery, furniture, computer supplies, paper, printing and everything else that the modern office requires.

Working from the Glasgow office the successful candidate will be able to handle customer enquiries and maintain, develop and increase sales.

Key activities include:
Achieving monthly sales targets
Managing customers queries, reporting and resolving them to the satisfaction of the customer
Handling incoming telephone enquires to agreed quality standards

The ideal candidate for this role will have:
A proven sales track record  
An enthusiastic and self motivated approach to sales
Relationship building skills
An ability to prioritise and use initiative
Excellent communication, administration and organisational skills
Ability to work as part of a team
Sound knowledge of Microsoft Word, Excel and Outlook.
You will most definitely be a self starter
 Salary: Starting basic is negotiable (depending on experience)
(Applicants must be eligible to work within the UK)

Telephone Orders
.
We need cheerful and intelligent people to join our busy sales team. If you have experience in customer service and like dealing with people then this could be your ideal next position. You will have excellent communication skills and the ability to form long term business relationships. You will work within a team  taking and progressing orders from some of the largest companies in the country. Experience would be desirable but more importantly you should be used to working in a busy environment. Age is not important but you must be mature and capable of working under constant pressure.
For more information call 0141 882 6789